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Help Center

Helpful Information

Welcome to our Help Center. Browse to learn all about our services, special destinations and why we’re the right Travel Agency for you. If you have any additional questions that haven’t been answered on our FAQ page, please get in touch and we’ll be happy to assist you.

Happy Tourist

Do I need travel insurance?

Yes, travel insurance is highly recommended. It provides valuable protection against unexpected events such as trip cancellations, medical emergencies, lost luggage, and travel delays. Having travel insurance ensures that you can recover expenses and receive assistance when unforeseen circumstances disrupt your plans. It offers peace of mind, especially when traveling internationally or engaging in activities with inherent risks. While it's not mandatory, the potential cost savings and security it provides make it a wise investment for any traveler.

Mountains Meet Lake

Are your tours wheelchair accessible?

Yes, our tours are wheelchair accessible. We are committed to ensuring that all individuals, regardless of mobility challenges, can enjoy our tours to the fullest extent. Our facilities and vehicles are designed to accommodate wheelchairs, and our trained staff is dedicated to providing assistance and support to make your experience safe and enjoyable. We prioritize inclusivity and accessibility to ensure that everyone can participate in our tours and explore the beauty and culture of our destinations without limitations. Your comfort and convenience are our top priorities, and we look forward to welcoming you on our wheelchair-accessible tours.

Traveler

What language do you offer tours in?

We offer tours in a variety of major languages to cater to diverse clientele. Our multilingual guides are proficient in English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Russian, and Arabic, among others. This linguistic diversity ensures that our guests can fully immerse themselves in the tour experience, understanding the history, culture, and nuances of the destinations in their preferred language. We prioritize effective communication and aim to make our tours accessible and enjoyable for speakers of many languages, promoting cultural exchange and enriching the travel experience for all. Your language preference is important to us, and we're here to accommodate it.

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